The mail volume mix rural letter carriers are delivering is changing. Letters and flats are decreasing while parcels are increasing. Over the last year parcel volume has increased by over 6 million parcels.
The increase in parcel volume may have prevented rural carriers from completing deliveries within the standard work day, resulting in late delivery and possible increases in overtime hours.
We are conducting this audit to determine the impact of parcel delivery on rural carrier labor costs.
- If you live in a rural area, has parcel delivery service improved or declined, and if so, why do you believe this is happening?
- What do you believe the Postal Service can do to improve its efficiency when delivering parcels in rural areas?
- How has the increase in parcels or changes in the overall mail mix impacted rural carrier delivery services?
- How has increased parcel volume impacted overtime and extra trips for rural carriers and contracted rural carriers?
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