2 Comments on "Video: PMG addresses customer service, other topics"

  1. Andrea Hansen | April 5, 2019 at 3:42 am | Reply

    As an internal customer, a Mail Handler, morale is at it’s lowest ever.

    You can make all these pretty little videos you want. But until Management changes the prison type culture in the plants and stations, then none of this is going to matter.

    Megan,you are out of touch, look internally and start fixing that, otherwise, it’s going to get worse before it gets better.

  2. Tell your area and district manager that customer service is important. Not this, no ba king up more than 50 feet, or no delivering after 5 pm. We have been told if we are going to be out after 5, we need to just deliver the packages and not the mail. Also, that if we know we are going to be out later than 5 to let our postmaster know and then they have to ask for permission to use auxiliary help. If they do, it is denied. So tired of the micro managing that is being done. We are being treated like kindergarteners.

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