Get facility status, instructions or guidance
The toll-free number, found on the back of most USPS employee badges, is 1-888 EMERGNC (1-888-363-7462). After dialing the number, enter or speak the first three digits of the ZIP Code of the facility where you work. You will hear an announcement regarding facilities within that 3-digit area and any special emergency instructions or guidance.
Hearing-impaired callers who use TRS (Telecommunications Relay Services) should call the TRS toll-free number and the TRS operator will interact with the application on behalf of the caller. For a list of state TRS toll-free numbers, please visit the FCC’s TRS web page: http://www.fcc.gov/cgb/dro/trsphonebk.html.
Report your status
The Emergency Hotline has been enhanced to allow employees to report their status during a natural disaster or weather related emergency. To report your status, after listening to the facility status outlined above, select “5” on your telephone and you will be connected to a special Postal Service call center.
Hurricane Preparedness (pdf)
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