USPS Faces Modernization, Cybersecurity Challenges

The United States Post Office’s (USPS) Office of the Inspector General (OIG) Semiannual Report to Congress lists infrastructure modernization, IT, and cybersecurity as some of the agency’s most critical management challenges.

The report, released on Nov. 25, reviews USPS audits, investigations, and challenges between April 2019 and September 2019. The OIG made 227 recommendations in the report that ultimately resulted in more than $175 million of funding put to better use, but modernization challenges persist at the agency.

As consumer demand for letter mail declines, USPS must modernize to compete with commercial services such as digital advertising, electronic bill pay, and email, the OIG said.

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