There may be no institution more American than the United States Postal Service, which traces its roots to 1775, when Benjamin Franklin was named the first postmaster general by the Continental Congress. And yet today, in 2020, its finances are imperiled, its workers are menaced by the dreaded coronavirus and its status has been threatened by the 45th president, who in April declared, “The Postal Service is a joke.”
Customers have asked Daniels if the USPS is shutting down. One woman wrote a supportive “I <3 USPS” on her mailbox. But Daniels tells them what he tells himself: “We’ll be all right.”
He tries not to worry about top officials who are calling the shots.
“You can’t think about them up there,” the 59-year-old said. “You’ve got to focus on the people.”