USPS® and the Postal Inspection Service are aware of the circulation of a fake email/email scam claiming to be from USPS officials including the Postmaster General. Please know USPS officials would never reach out directly to consumers and ask for money or Personal Identifying Information (PII). Please read the information below to protect yourself from email scams and other kinds of consumer fraud. Click HERE to see an image of the fake email.
If you ever receive an email about a package delivery or unpaid online postage charges, be careful. Some postal customers are receiving bogus emails featuring the subject line, “Delivery Failure Notification.” These emails appear to be from the U.S. Postal Service® and include language regarding an unsuccessful attempt to deliver a package. The email will prompt you to confirm your personal delivery information by clicking a button or downloading an attachment, that, when opened, can activate a virus and steal information—such as your usernames, passwords, and financial account information. The Postal Inspection Service is working hard to stop these emails and protect your information.
What to do if you receive one of these emails
- Forward the email to firstname.lastname@example.org
- Then, delete the email immediately.
- DO NOT click on any links in/respond to the email.