The World’s Largest Post Office Fits in the Palm of Your Hand

December 6, 2017

WASHINGTON — Looking to reduce the stress of the holiday season? Visit the world’s largest Post Office: m.usps.com, the mobile version of usps.com.
“We’re making it easier for customers to manage their mailing and shipping needs during the busiest time of the year,” said U.S. Postal Service Chief Customer and Marketing Officer and Executive Vice President Jim Cochrane, “With Informed Delivery you can track your packages and check your mail from anywhere. Virtually anything you would do at a Post Office, you can now do online at USPS.com.”
A sampling of in-person options available for customers visiting traditional Post Offices is the ability to obtain money orders and submit passport applications.
During fiscal year 2017 (Oct. 1, 2016-Sept. 30, 2017) the world’s largest Post Office conducted more than 54 million transactions. On an average day, nearly 3 million customers visit the nation’s brick and mortar Post Offices while more than 2 million customers visit usps.com. Dec. 18 is expected to be the busiest day for usps.com, with 7 million projected visits.
More than 15 billion pieces of mail will be delivered between Thanksgiving and New Year’s Day. This includes 850 million packages — a more than 10 percent increase over last year. The busiest mailing, shipping and delivery week of the year will be Dec. 18-24.

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