Statement from NALC on Service Issues

The National Association of Letter Carriers (NALC) thanks the American people for their long-term support and appreciation of the service our members provide to homes and businesses throughout the country. Letter carriers value their relationship with the public, and take great pride in serving their customers.

As they risk their health each day along with other front-line essential workers, letter carriers have become angry, frustrated and embarrassed by various USPS management initiatives that are now resulting in delayed mail and undelivered routes in many areas of the country.

The Postal Service must provide reliable service to postal customers, particularly during the pandemic when our role is more essential than ever. We will continue our engagement with Postal Service management and Congress as we work through a transition in USPS governance, the effects of COVID-19 and the consequent need for financial relief.

We appreciate the patience, support and continued confidence of the American people.

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