This is a contributed op-ed written by Paul Steidler, a senior fellow with the Lexington Institute. Opinions are the author’s own.
While the Chairman of the Package Coalition recently wrote an op-ed about how the U.S. Postal Service “rose to the challenges” of the holiday season, the American public — which has been experiencing unprecedented poor mail service — vehemently disagrees.
Only 64% of first-class mail in America was delivered on time for the week ending Dec. 26, 2020, a record-poor performance. Yet 94.6% of USPS packages met their deadline for the same period. No wonder Package Coalition Chairman John McHugh is happy, and Americans who rely on the mail are not.