Postal Inspector Rick Johnsten said his office is investigating nearly two dozen cases involving Informed Delivery in Central Florida.
“Typically, what we’re seeing when Informed Delivery is utilized fraudulently, it’s because the person’s already been a victim of identity theft,” Johnsten said. The service does require you to answer questions when signing up. Only if your identity has been stolen would someone be able to answer those questions, according to Johnsten.
Crooks are stealing people’s identities, signing them up for credit cards, then using Informed Delivery to know when those cards are coming in the mail. Criminals sign up using their email address and the victim’s information, so photos of the victim’s mail go to the criminal daily.
“We have set up a program manager that’s overlooking specifically Informed Delivery and any fraud related to it,” Johnsten said.
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