PMG says USPS is improving tools, training

September 12, 2017

USPS is providing employees with the tools and training they need to excel in their jobs, PMG Megan J. Brennan told a recent meeting of Postmasters and other managers.

“As leaders of the Postal Service, you shape the culture for our employees and the experiences for our customers,” the PMG said.

She delivered her remarks at the United Postmasters and Managers of America (UPMA) national meeting in Reno, NV, where she emphasized the Postal Service’s ongoing efforts to strengthen its workforce.

For example, USPS has improved training for employees who work at Business Mail Entry Units.

Additionally, the Postal Service is modernizing its payment systems, which benefits customers and employees alike.

In addition to UPMA, the PMG recently addressed the National Rural Letter Carriers Associationand the National Star Route Mail Contractors Association.

She discussed workforce development at each of these meetings, along with the Postal Service’s efforts to restore financial stability, strengthen customer service and innovate through new offerings like Informed Delivery.

At the UPMA gathering, the PMG also discussed the importance of Business Connect, a program that encourages Postmasters to identify new business opportunities for USPS.

More than 222,000 new sales leads have been submitted so far this year.

“Thank you for your work connecting small- and medium-sized businesses with the Postal Service and finding additional ways we can add value to their business,” Brennan said.


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71 Comments on "PMG says USPS is improving tools, training"

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Kyle Rice


Patrick Pierce

Too little, too late.

Alyce Geer

How to drive semi trucks to deliver Amazon?..btw…be done on time!

Agustin Reyes

Obviously she hasn’t been out on the field just sitting at her nice air conditioned office.

Anna White

exactly !!!!!!! SMh

Ruben Garza

And getting Fat !##

David Andrew

How about train your management to know what the hell they’re doing! Bunch of jackasses “in charge”! ?

Carol Cummings

Yes just what we need “more training”. How about try more bodies, equipment and decent trucks…more safety equipment lol…like a fire extinguisher, back up cameras, and back up alarms!!!!

Susie Schulz

I’m sure we’ll have all that stuff by next week

Michelle Stevens

I’d be happy with something to help with all the 50, 60, and 70 pound parcels. I remember when we’d maybe get one over 40 pounds like 2-4 times a year. Now we are getting 2-4 per day and some days even more.

Carol Cummings

Susie Schulz I have been waiting 17 years…they must think I am patient or something…which I am NOT!

Michele Grubb Pryor

Please make better decisions regarding employee safety during dangerous weather conditions!

Donna Slone Patterson

How about talking to the carriers? NOT the postmaster and managers. Talk to the people who actually sweat when the do their job. Not just sit on their A$$ all day!

Ruben Garza


Anne McGlothlin

Been here 23 yrs…. still the same s**t

Ruben Garza

Blaa Blaa Blaaaa 🙁

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