PMG at the National Postal Forum

A new video shows PMG Megan J. Brennan’s keynote address at this week’s National Postal Forum (NPF) in Baltimore.

The PMG discusses the Postal Service’s continued investments in technology, including Informed Delivery, a feature that provides customers with digital previews of their incoming mail, as well as Informed Visibility, an advanced analytics platform that supports business mailers’ marketing campaigns.

The 50-minute video, which is available on Blue (only from a postal computer) also includes remarks from Chief Customer and Marketing Officer Jim Cochrane, who discusses customer expectations and tactics in the digital age.

NPF, the mailing and shipping industry’s largest annual conference, is being held through May 24.

Highlights of this year’s event include more than 130 educational sessions, professional development courses and an exhibit where more than 120 vendors are displaying their products and services

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