CHICAGO — Standing in the Roseland Post Office lobby Monday, nearly two weeks since my friendly neighborhood mail carrier last dropped an envelope in my mail slot, an angry lady offered everyone within earshot her spot-on take on the state of the U.S. Postal Service in Chicago.
“They don’t deliver your f—— mail. Then you come here to get the f—— mail, and they won’t give you no f—— mail. It don’t make no m———— sense,” she said before storming out the door.
The woman’s profane frustration echoed as I talked to Gwendolyn Williams, who had to leave work early just to check on whether she could pick up important documents she was expecting in the mail weeks ago — her son’s medical insurance card and paperwork her daughter needs to certify for unemployment benefits, among them.