Erica Brix has been appointed Great Lakes Area’s vice president, a position she has held on an acting basis for the past year.
Brix oversees all operations, marketing and customer service in the area, which has more than 36 million customers in five states; more than 77,000 employees; and an operating budget that exceeds $7 billion.
In a memo announcing the appointment last week, Postmaster General Megan J. Brennan wrote that Brix has “demonstrated excellent leadership, a commitment to customers and employees, and delivered strong results” during the past year.
Brennan also noted that Brix led major safety initiatives that reduced accidents by 8.5 percent.
Brix, a postal manager for 30 years, previously served as Western Area’s operations support manager. Other assignments included Northland District’s senior plant manager and Portland District’s acting district manager.