Here’s what you should know about it:
• HERO is one platform with multiple capabilities. You can use HERO to receive training, apply for job openings, enter performance goals and more. Hiring and other capabilities will be added in future phases.
The platform replaces several “legacy” systems, including Corporate Succession Planning, eCareer, eIDP, EAS Leadership Development, the Executive Pay System, the Learning Management System and the Performance Evaluation System.
• HERO was created with you in mind. The system, formerly known as the Integrated Human Resources System, is part of the Postal Service’s efforts to engage, equip and empower employees.
HERO is not an acronym. The name is meant to underscore how the platform puts you in control of every step of your career.
• You should start using HERO now. If you have an ACE ID and password, USPS wants you to log into the HERO site and explore the system.
• More information is available. The Human Resources Blue page includes an overview of HERO, including a video that shows how the platform works.
You can email questions to HERO-Support@usps.gov.