MDD update – New feature added to handheld scanners

The Postal Service has added a feature to mobile delivery devices (MDDs) that allows mail carriers to electronically file PS Form 3575Z, Moved, Left No Address (MLNA).

The forms report instances where customers have moved without submitting a change-of-address (COA) form.

Postal procedures, in part, require carriers to complete the form, checking the “Moved, Left No Address” box before submission.

The information is added to the national change-of-address database used in USPS mail forwarding systems and commercial COA products.

Submitting MLNAs electronically:

• Provides a more efficient process for filing forms;

• Reduces the volume and cost of processing undeliverable mail;

• Saves costs related to handling paper forms;

• Automates the entry of address information; and

• Improves the delivery point sequence by reducing the number of times a mailpiece is handled.

In addition to MLNAs, the Postal Service plans to add a “Box Closed, No Order” tool to all MDDs and mobile in-office devices in July. Additional tools are planned.

The organization is currently rolling out new touch-screen MDDs to letter carriers across the nation, including 75,000 last year and another 200,000 in 2021.

The new devices align with Delivering for America, the Postal Service’s new 10-year plan to modernize the organization.


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