How brands are preparing for the logistical nightmare of holiday shipping

The major carriers — UPS, FedEx and the United States Postal Service — are already delivering so many packages that they’ve been forced to turn away new customers. One report from FedEx said it expects to deliver as many as 7 million packages a day during the holiday season. Data from Salesforce said the total packages expected to ship during the holidays, around 700 million, is 5% more than the delivery ecosystem of the U.S. is capable of handling.

“Right now, UPS is at least a day late on everything,” said Guido Campello, co-CEO of intimates brand Journelle. “And it’s just going to get worse. It’s really hard, unless it’s just documents, to get anything shipped in a timely way right now. Space is going to run out and things will be late. We had a really important shipment for a big retailer that should have arrived four days ago, and it’s still not there. People will receive December orders in January. It’s going to be hell.”


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