High Turnover Called a Drawback to Using Temp Workers at the Postal Service

December 30, 2016

The Postal Service has increasingly turned to non-career employees–who cost the agency less because they do not receive full employee benefits and privileges–but the exceptionally high turnover of such employees partially offsets the hoped-for savings, according to an IG report.

The USPS currently has about 130,000 non-career employees to supplement its regular workforce in mail handling, processing and delivery but there is an annual turnover rate of 42.7 percent, well above even the relatively high 34.8 percent turnover that USPS had budgeted for, the report said.

In 2015, that turnover cost the Postal Service $95 million to hire and onboard replacements, it said, $23 million more than would have been the case if the turnover target had been met.

“These conditions occurred because the Postal Service does not have a recruitment and retention strategy to help reduce attrition rates to sustainable levels and ensure all non-career crafts are appropriately mentored and trained,” the report said.

In a sampling of departed temp employees asking why they left, the top reason was that the supervisor did not treat people with respect and had poor management skill. The next most frequently cited were lack of schedule flexibility, lack of benefits, low pay, and lack of training.


Read more at original source: www.fedweek.com ###

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64 Comments on "High Turnover Called a Drawback to Using Temp Workers at the Postal Service"

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Linda Gale

Yeah no one could have seen that coming.

Christopher Paradise

This is the biggest “no shit” article ever!!!

Jim Davis

“In a sampling of departed temp employees asking why they left, the top reason was that the supervisor did not treat people with respect and had poor management skill. The next most frequently cited were lack of schedule flexibility, lack of benefits, low pay, and lack of training.”

Rebecca Fenner

Jim, if you could point me to where I could read that article I would be greatly appreciate it.

Jim Davis

I just lifted it from the posted article above:)

Frank

This is so true that is why im planning to leave as well no people skills and unprofessional

Faye

As a supervisor I disagree. I guess we all need a scapegoat. Our instructions come from the Manager or Postmaster. Yet USPS expects us to applaud workers who call in daily, throw packages,refuse assignments, where is the respect for the company. And you dont want to release a non productive employee? That also costs the reputation of the business. The supervisor gets chewed out daily for all the misdeliveries and rudeness of the carrier on the route.

Big Mike
Faye, open your eyes why does the P O transfer managers and supervisors so often, where else can a manager of so many people money and equipment don’t have degrees. A temp worker comes in with a degree they feel threatned. Open your eyes. No management training. This is coming from a 24 year Military retiree. With combat tours and a BS. You are the supervisor you need to figure out what makes your employees work for you. You may need Management 101 I could people from all backgrounds do the mission to standard and not complain at least not… Read more »
Mail Rat

And they don’t even bother to pretend to train newly promoted supervisors,they go immediately from 204B to supervisor.Whatever happened to the Associate Supervisor Program?

OHS

Then explain this “the top reason was that the supervisor did not treat people with respect and had poor management skill.” People replying anonymously, with no reason to lie, stated that. That’s the Postal Service’s own OIG’s findings. Explain to us how over one hundred thousand people, working all across the country, could say the exact same thing. Unless you’re going to claim that the majority of those 138,000 people were lazy worthless bums, there’s only one other conclusion you can come to.

Diane

What about rudeness by the office manager to the customers! Happens all the time in my office!

Steve M

we have two cca’s as 204b’s in our office both hired less than a year ago- they know nothing about anything a complete joke, get no respect because they don’t deserve any- the future of the post office

Michael B Key
I’m retired now after 34years service. I was a city carrier and what the supervisor above said, is mostly true. The floor managers are caught in the middle of upper management breathing down their necks and craft employees giving them grief. I only experienced the happy medium with 2-managers over my tenure that figured out a proper management style. Yes, there are carriers whom do what she said, then there were carriers like I was. Dedicated, accurate, dependable and I still caught flack about time and mail volume. I worked in a town with Double RR tracks running through the… Read more »
Leland Grant

godawful work conditions lower than promised pay, not paid any ot, and abusive nitwits for managers, , trucks that are dangerous

Valerie moore

Absolutely

Gaby Singletary

So when are they going to do something about management?

Mail Rat

oNever! As long as the PMG comes through the ranks,no necessary changes and cuts in the management ranks will ever happen.

Jennifer Metz

The funny thing about that is the only thing they’ll pay attention to is the training portion rather than the supervisors,the pay,the benefits and the hours

Tj Rife

Yet post master that can only work 10hrs then have to sit in office and do nothing and make alot of money.

Steve M

and get a bonus based on the work carriers do

Deborah Stewart Arace

What!!! Poor management….No…😂😂😂

Gregory Jett

destructive management..

Meta Bonnell

Are they saying this is something new?

Rick Cooper

Post office filled with Amazon and nowhere to walk, serious fire hazard.

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