Fix Mail Delivery Through Transparency

The abysmal decline in mail service at the U.S. Postal Service (USPS) has created significant hardships for millions of Americans. And the situation could get even worse: as of January 15, USPS is no longer under court order to report its weekly mail performance, that is the percent of mail delivered on time.

USPS should announce a plan no later than March 1 to restore mail service to at least its June 2020 performance levels. Whether compelled by court order or not, it should make public its on-time delivery rate for mail and packages on a weekly basis.

In the interim, the U.S. House of Representatives Oversight and Reform Committee should prominently post this information to its website. The Committee took this action after the USPS had poor mail performance in July and it was followed with a temporary service rebound.


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