March 20, 2017
In an effort to deal with formidable rival Amazon, eBay has launched a new program giving shoppers guaranteed three-day shipping on 20 million products. Called “Guaranteed Delivery,” it also includes free shipping on “millions” of those items, according to eBay, and will roll out in the US starting this summer. The auction site also revamped its home page today to provide a more personalized experience for shoppers.
eBay points has 1.1 billion items listed at any given time, of which 67 percent already ship for free and 63 percent arrive within three or fewer days. With “Guaranteed Delivery” items, however, eBay will either refund the shipping or give you a coupon if they don’t arrive on time.
Buyers looking to get items speedily will be able to filter searches based one-, two- and three-day delivery times. The company is also providing qualified sellers with new shipping tools so that they can in turn give buyers more accurate delivery times. Such things have become crucial for consumers in a world where Amazon can deliver an item within an hour and let you track packages to an exact spot on the map.