After publicly expressing frustration with the United States Postal Service (USPS), eBay has announced the expansion of its partnership with additional shipping options for the company’s buyers and sellers. The key addition is the use of UPS as a preferred shipping method – or as eBay calls it, an “integrated service.” UPS will be added to eBay Labels, available in both desktop and mobile.
The integration will add new features for selling and shipping, including 48 percent to 62 percent discounts that will be available automatically. It will also add 85,000 drop-off locations for eBay customers, including Michaels and CVS stores.
“We’re always looking for new ways to ensure our sellers have the tools they need to successfully run their businesses on eBay,” said Vice President of Seller Operations and Engagement Marni Levine. “Customers want and expect to receive their packages in the fastest and most reliable way possible, which is why our collaboration with UPS comes at such a critical moment. eBay is proud to deliver sellers more choice and flexibility when it comes to their shipping, which also benefits our buyers.”
In a recent blog post, Levine expressed concern about the ability for the USPS to deliver the company’s packages in a timely fashion. The UPS integration also comes at a time when UPS and FedEx are both ramping up surcharges for holiday package deliveries, a development that should have a negligible effect on most of eBay’s seller community, but could hurt a larger swath of customers.