July 3, 2019 —
- Amazon is building up a huge in-house delivery network that now moves the majority of its packages. It is moving away from FedEx,USPS, and UPS as a result.
- However, a new report from Rakuten Intelligence said Amazon’s percentage of late deliveries has doubled from 2017 to 2019 as the retailer increasingly turns to its own delivery network.
- In 2017, from January 1 to mid-June, an average of 4.6% of items were delivered late, compared with an average of 16.6% in 2019.
- Despite this, some experts say Amazon’s network will someday compete against FedEx and UPS.