Mitch Hungerpiller thought he had a first-class solution for mail that gets returned as undeliverable, a common problem for businesses that send lots of letters.
But the process he helped develop and built his small Alabama technology company around has resulted in a more than decadelong fight with the U.S. Postal Service, which says his solution shouldn’t have been patentable. The David vs. Goliath dispute has now arrived at the Supreme Court. On Tuesday, the justices will hear Hungerpiller’s case, which involves parsing the meaning of a 2011 patent law.
“All I want is a fair shake,” said Hungerpiller, who lives in Birmingham and is a father of three.
Hungerpiller, 56, started thinking seriously about returned mail in 1999 when he was doing computer consulting work. While visiting clients he kept seeing huge trays of returned mail. He read that every year, billions pieces of mail are returned as undeliverable, costing companies and the Postal Service time and money.
So he decided to try to solve the problem. He developed a system that uses barcodes, scanning equipment and computer databases to process returned mail almost entirely automatically. His clients, from financial services companies to marketing companies, generally direct their returned mail to Hungerpiller’s company, Return Mail Inc., for processing. Clients can get information about whether the mail was actually correctly addressed and whether there’s a more current address.