Response from USPS:
“Thank you for giving us the opportunity to respond.
The Postal Service strives to always provide the best possible service to its customers. Our carriers are trained to deliver packages in a responsible, efficient manner.
We apologize to the customer for this failure in service. Be assured, appropriate action will be taken in this isolated case. It does not reflect the careful efforts of the thousands of professional, dedicated letter carriers in our Workforce, including the more than 150 delivery Personnel serving 40,000 Fargo addresses
As information, customers with concerns about their mail service are encouraged to reach out directly to the Postal Service. Whenever we become aware of service issues, we promptly investigate and work with customers to resolve their concerns.
Customers have a variety of options for reaching us, including contacting their local post office, through our customer care center at 1-800-ASK-USPS (1-800-275-8777) or online at https://www.usps.com/help/contact-us.htm
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