The last year has brought one challenge after another. The pandemic. Civil rights protests. A divisive election. Violent rioters in our nation’s capital.
The impact to the US Postal Service (USPS) was augmented by additional factors. Postmaster General (PMG) Megan Brennan retired and was replaced by Louis DeJoy. In short order, PMG DeJoy was in front of congressional oversight committees defending operational changes, several which were halted after worsened performance.
Mail-in voting surged, doubling in volume. Concerned about potentially delayed ballots, several lawsuits were filed against the USPS. Court-ordered changes included daily reporting on the processing of election mail. PMG DeJoy launched a task force, including the presidents of the postal unions, to reassure the public. The USPS and their workers delivered for the election, with almost all ballots delivered on time to election officials.